Welcome to LTBSM Certification: Leading in Technology-Based Service Management

At LTBSM, we are dedicated to empowering businesses with the tools and expertise needed to sustainably increase sales and thrive in the digital age. As a trusted brand developer and industry leader, we offer certification to showcase our commitment to developing sustainable businesses.

  • Environmental Impact Reduction

  • Community Support

  • Customer Satisfaction Excellence

  • Innovation and Adaptability

What We Do

LTBSM provides specialized services designed to help businesses achieve sustainable growth and increase sales in today's competitive marketplace. Through our comprehensive range of solutions, including strategic consulting, digital marketing, and sales optimization, we partner with businesses to identify opportunities, overcome challenges, and drive measurable results.

Our Certification

LTBSM certification validates your commitment to excellence in technology-based service management. It showcases your expertise, enhances credibility, and opens doors to new opportunities. With LTBSM certification, businesses can differentiate themselves, build trust, and accelerate their journey towards sustainable growth.

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Environmental Impact Reduction

LT Certification signifies a commitment to reducing environmental impact through sustainable business practices, such as minimising waste, conserving resources, and using eco-friendly materials.

Value Points Criteria

Environmental Impact Reduction

Waste Reduction

We're constantly implementing measures to minimize waste generation in production processes, packaging, and operations.

Resource Conservation

We're actively conserving natural resources like energy, water, and raw materials by using them efficiently and implementing sustainable practices.

Eco-Friendly Materials

We're using environmentally friendly materials, such as recycled or renewable resources, in our product manufacturing and service delivery.

Community Support

Certified vendors actively support local communities by prioritising operation locally, engaging in fair labour practices, and contributing to community development initiatives.

Value Points Criteria

Community Support

Locally Operated 

We're committed to sourcing services from local suppliers or producers to support the local economy and reduce our carbon footprint.

Fair Labor Practices

We adhere to fair labor standards, ensuring safe working conditions, fair wages, and opportunities for professional development and advancement.

Community Development

We actively engage in initiatives or projects that contribute to the development and well-being of local communities, including donations, volunteering, and infrastructure improvement.

Customer Satisfaction Excellence

Prioritize customer happiness and satisfaction by delivering exceptional service and products. Address feedback promptly to build trust and loyalty, driving long-term success.

This value underscores the importance of making customers happy and delivering top-notch products or services. Businesses that excel in customer satisfaction prioritize exceptional service, promptly address customer needs, and actively seek feedback for improvement. By certifying businesses for their dedication to customer happiness, the LTBSM Certification fosters trust and loyalty among customers, driving long-term success.

Value Points Criteria

Customer Satisfaction Excellence

Quality of Products/Services

As a vendor, we consistently assess the quality and reliability of our products or services to ensure they meet the highest standards.

Responsiveness to Customer Needs

We continuously evaluate our promptness and effectiveness in addressing customer inquiries, concerns, and issues to maintain high levels of satisfaction.

Feedback Mechanisms

We regularly review the existence and effectiveness of our systems for collecting and acting upon customer feedback to ensure continuous improvement and responsiveness to their needs.

Customer Retention and Loyalty

We closely examine indicators of customer retention and loyalty, such as repeat purchases and customer satisfaction, to gauge the strength of our relationships with our customers.

Innovation and Adaptability

Embrace change and seek continuous improvement to stay competitive. Innovate, learn from mistakes, and adapt strategies swiftly to thrive in a dynamic business environment.

This value emphasizes the importance of being innovative and adaptable in responding to market changes and customer preferences. Businesses that prioritize innovation constantly seek ways to enhance their offerings, driving growth and staying competitive. They embrace change, learn from mistakes, and adjust strategies to stay ahead. By certifying businesses for innovation and adaptability, the LTBSM Certification encourages a culture of innovation and flexibility, crucial for success in today's dynamic business landscape.

Value Points Criteria

Innovation and Adaptability

Innovation in Products/Services

We assess the degree of innovation and creativity demonstrated in the development of our products or services to stay ahead of the curve and meet evolving customer needs.

Adaptability to Market Changes

We evaluate the business' ability to respond and adapt to changing market dynamics and customer preferences, ensuring we remain agile and proactive in meeting shifting demands.

Learning from Mistakes

We regularly review our processes for analyzing failures, learning from mistakes, and applying insights for improvement, fostering a culture of continuous learning and innovation within our organization.

Agility in Strategy Execution

We assess our ability to swiftly adjust strategies and tactics to seize new opportunities and address challenges, ensuring agility and resilience in navigating dynamic market landscapes.